1. Refunds

We offer a free 7-day trial of all our indicators allowing you to test our software before buying it.

Therefore all sales are final and non-refundable!

2. One-time payment 

You can buy our indicators by paying a one-time fee and receive a lifetime license

3. Life time license for 1 PC

You will receive a lifetime license for the indicators you bought. 

A life time license is valid for 1 PC only.

We do offer 20% discount for additional licenses

4. Moving indicators to new/other PC's

You can move your indicators around other/new pc's (example pc & laptop) once every 24 hours when they make use of our new licensing system.
Almost all our indicators now do.
You can recognize these indicators by the contact & email fields inside the indicator settings (see below).

Indicators which do not use this new licensing system yet are locked by Machine Id. You will need to contact us if you want to move such indicator over to a new/different PC


5. Free Exchange within 7 days of purchase

We do allow you to exchange the indicator you bought (one-time-payments only) for another one (of the same price) within the first 7 days after your purchase.

6. Support

  • We provide support for our products via discord. Click here to join 
  • Please note that we do NOT give support on questions about
  • programming , NinjaScript, Strategy builder / analyzer or Bloodhound!
  • Please note that we do NOT give support on questions/problems about/with NinjaTrader/Sierra Chart itself